Shipping policy

Shipping Policy – Nutravyte

Last Updated: 21/11/2025

Thank you for choosing Nutravyte. We are committed to delivering your orders in a timely and reliable manner. The following policy outlines how shipping and delivery are handled for all purchases made on our website.

Order Processing Time

All orders are processed within 1–2 business days.
You will receive an email confirmation once your order has been placed. A separate email or message containing tracking details will be shared once the order is dispatched.

During periods of high demand, processing may take an additional business day. We always aim to dispatch your order as quickly as possible.

Shipping Timelines

Since our products are sourced through Roposo Clout,indiamart delivery times may vary depending on your location and product availability.

Estimated Delivery Timeframes:

  • Metro cities: 4–7 business days

  • Non-metro cities: 5–9 business days

  • Remote or interior regions: 7–12 business days

These timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen delays.

Shipping Partners

Orders are fulfilled and delivered through trusted courier partners associated with our suppliers, including but not limited to Shiprocket,Delhivery, Bluedart, Ecom Express, Xpressbees, and similar logistics networks.

Tracking information will be shared once your shipment is picked up by the courier.

Shipping Charges

  • Free shipping on prepaid orders above ₹999.

  • Orders below ₹999 may incur a standard delivery fee, which will be visible at checkout.

  • Cash-on-delivery charges, if applicable, will be displayed at checkout.

Order Cancellation

Orders can only be cancelled before dispatch.
Once an order has been shipped, it cannot be cancelled or modified.

To request a cancellation before dispatch, please contact us immediately at:
Email: customercare@nutravyte.com
Phone/WhatsApp: +91 81139 95405

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping details. Nutravyte is not liable for delays or delivery failures resulting from:

  • Incorrect or incomplete address

  • Customer unavailability at the time of delivery

  • Courier restrictions in certain areas

If a package is returned to us due to any of the above reasons, reshipping can be arranged after payment of additional delivery charges.

Damaged, Wrong, or Missing Items

If you receive a damaged product, an incorrect item, or if something is missing from your shipment, please contact us within 48 hours of delivery. Provide your order number along with clear photos or videos of:

  • The product received

  • The packaging

  • The issue observed

We will review the case and arrange a replacement or a suitable resolution as applicable.

Service Availability

At present, Nutravyte offers shipping within India only.
International shipping will be added in future phases of our brand expansion.

Customer Support

For any questions or assistance regarding shipping, tracking, or order-related concerns, you may contact us at:

Email: customercare@nutravyte.com
Phone: +91 8113 995 405

WhatsApp;+91 6238 822 558

We value your trust and are always here to help.